Proven results for supermarket refrigeration

Before After

Illustrative refrigeration equipment photos — site-specific photography for this case pending.

Challenge

The owner needed a dependable way to watch temperatures and equipment status around the clock, so merchandise safety and quality were never left to chance between technician visits.

Solution

We installed our first real-time monitoring system at the Sample Road store, covering refrigeration temperatures and equipment status with automatic alerts. In its second week of operation, the system flagged an ice cream refrigeration unit failing in the early hours of the morning because of broken fans. We called the owner straight away: the unit was being serviced in less than an hour and fully restored in under four hours, with no merchandise lost and no damage.

"I am very grateful for Dynamiq's handling of the situation. Thanks to their monitoring system, I was able to get the unit back up and running without any damage to the products."

Before After

Illustrative refrigeration equipment photos — site-specific photography for this case pending.

Challenge

During the night, one of the store's refrigeration units started losing a significant amount of oil. Unnoticed until morning, a low oil level would have cost thousands of dollars in equipment damage and lost inventory.

Solution

The fault triggered an alert in our real-time monitoring platform while the store was closed, and the readings pointed straight to the low oil level. We dispatched a technician immediately: in less than an hour the system was restored and secured, before any product was at risk.

Before After

Illustrative refrigeration equipment photos — site-specific photography for this case pending.

Challenge

We were asked to recover an air conditioning system with repairs estimated in the hundreds of thousands of dollars. It was no simple job: the scope reached into the ventilation system and the installation of new equipment, in a store where the doors were sweating, the meat department glass cases were fogged over, and humidity was out of control.

Solution

We identified every fault, from water leaks to serious problems in the refrigeration systems, and got the unit running with the store's humidity levels under control. The doors stopped sweating, the meat department glass became clear again, and we restored the proper negative pressure balance on the sales floor so the store holds a comfortable temperature. The system was fully operational in less than two months, with state-of-the-art technology such as electronic expansion valves to boost equipment performance while reducing operating costs.